Hey, besties! Today, let me spill some tea on our favorite My Hero Academia character, Ochako! You won’t want to miss out on this juicy article all about her. So, grab your snacks and let’s dive into the amazing world of Ochako!

Returning Policy: We’ve Got You Covered

At Fecomic, we understand that sometimes things don’t go as planned. That’s why we have a hassle-free returning policy. If you receive our costumes, dresses, or wigs and need a replacement or refund, worry not. You have a generous 5-day window to do so. However, please note that the shipping cost is non-refundable.

How to Process Your Return

To ensure a smooth return process, please follow these simple steps:

1. Reach out to our top-notch customer service team. They will guide you through the return policy and determine if your merchandise is eligible for replacement or refund.
2. Once confirmed, our customer service team will provide you with the return mailing address and guide you through the necessary steps.
3. Typically, the customer bears the shipping cost for the return, while we cover the shipping cost for the replacement. No extra fees will be charged for the return or exchange. Remember, though, if you return the merchandise without prior negotiation, we won’t be able to bear any costs.
4. After we receive and inspect the merchandise, we will process the refund within 3-5 working days (excluding weekends).

Important Note: We kindly request that you contact us before initiating a return. Please refrain from using the address on the mailing package for returns or exchanges. Failure to adhere to this may result in us being unable to take responsibility or provide compensation.

Eligibility for Replacement or Refund

Here are some situations in which you can return the merchandise for a replacement or refund:

1. Quality issues with the suit.
2. The regular size does not fit.
3. To qualify for a refund, the merchandise should be unused, unworn, unaltered, with no missing items. Don’t forget to keep the original package, garment tag, and tracking number. We also require a shipping number when you return the costume.

Non-Acceptable Return Conditions

Let’s be transparent about the conditions that do not qualify for a return:

1. Special sale items or clearance products are not eligible for a refund. However, we can offer an exchange, subject to availability.
2. If you return part of the costumes, the payment will not be refunded.
3. Worn, used, stained, or altered items cannot be returned.
4. Undergarments, socks, and stockings cannot be returned.
5. Items intended for one-time wear or indoor use, such as shoe covers, boot tops, costume shoes, etc., cannot be returned.
6. Prosthetics, fangs, fake teeth, cosmetics, beards, facial hair, and any other artificial hair, including hairpieces, hair clips, hair extensions, headbands, barrettes, hair accessories, hats with attached hair, cannot be returned.

We hope this clarifies our return policy and addresses any concerns you may have had. Your satisfaction is our top priority at Fecomic!

Now, go ahead and explore our amazing collection of My Hero Academia merchandise, including Ochako costumes and more. Visit Fecomic to find your perfect cosplay companion!

Remember, besties, we’ve got your back when it comes to returns. Happy shopping and cosplay adventures! 💖🎉🌟